What will you learn in the course “Knowledge Transfer in Projects”?
In this practical 4‑hour afternoon course, you will discover step by step how to:
- Focus knowledge acquisition and sharing on the most important aspects of the project.
- Capture and transfer tacit (hidden) knowledge both during development and from the project team to the operations team.
- Apply Agile principles and practices such as Sprints, MoSCoW prioritization, Daily Standups, Daily Code/Design Reviews, Retros, Kanban Boards, TDD, and Planning Poker to ensure effective project knowledge transfer — with minimal organizational changes and costs.
- Document lessons learned.
- Use behavior‑design technologies to build habits for knowledge sharing, learning, and working.
- Develop a Project Knowledge Transfer Plan that can be applied immediately.
- Reduce dependency on key people and ensure project sustainability after handover.
Who is this course for?
The course is designed for:
- Project managers and team leaders.
- Specialists involved in project development, implementation, acceptance, or operations.
- HR and L&D professionals who design processes for project knowledge transfer.
- Mentors, coaches, and internal trainers.
- Organizations seeking to reduce the risk of losing critical project knowledge.
Certificate
A certificate is issued by the School of Business Competencies. The School of Business Competencies is a licensed Vocational Training Center with License No. 200512301 issued by NAVET.
Prices
For individual participants:
- Online – €92
- Face‑to‑face – €120
- Individual session – €160
For in‑house training (up to 15 participants):
Request a quote
All prices are VAT exclusive.
What is included in the price?
- Expert instructor‑led training
- Study notebook
- Template for a Project Knowledge Transfer Plan
- Decision tree
- Flash cards for rapid learning and implementation of key Agile practices in projects
- Business case
- Certificate of completion
Training Program
13:00 – 14:30
1 | Introduction
Projects and their place in the employee lifecycle. The cost of lost knowledge during project development, implementation, and handover.
2 | Project Management
Waterfall vs. Agile projects. Specifics of knowledge management in traditional and Agile environments. Why Agile project organization is particularly suitable for knowledge transfer. Objectives and tasks for transferring, capturing, and retaining knowledge in projects.
3 | Knowledge Transfer, Capture and Retention in Projects
The knowledge crisis. Why conventional learning methods are not effective enough in project environments. Knowledge transfer, capture, and retention in the workflow through Agile practices, behavior design, and andragogy. Decision tree for selecting appropriate practices. Flash cards for rapid learning and implementation of selected Agile practices. Hooked and Fogg behavior models. Capturing tacit knowledge in projects.
14:45 – 16:15
4 | Organizing the Knowledge Transfer Process in Projects
Business case for project knowledge transfer. Template for a Knowledge Transfer, Capture and Retention Plan.
Practical work:
- Understanding the project context
- Identifying knowledge to transfer, capture, and retain
- Selecting Agile practices for knowledge transfer, capture, and retention
- Review of Agile practices using Flash Cards (Sprints, MoSCoW prioritization, Daily Standups, Daily Code/Design Reviews, Retros, Kanban Boards, TDD, Planning Poker)
- Developing a Sprint Plan for project knowledge transfer
- Designing success criteria
5 | Forming Behaviors for Knowledge Sharing, Learning and Work
How the Fogg Behavior Model works.
Practical work: Learning during the Daily Standup.
How the Hooked Model works.
Practical work: Applying the Hooked model in a project environment.
Feedback, Q&A, closing of the training.
Trainers
Ognian Drenski, MSc
Director, lead lecturer and consultant at the School of Business Competencies. Over 30 years of experience as a software engineer, team leader, project manager, CIO in banking and pharmaceutical companies, and technical/executive director in ICT firms. Master’s degree in Mathematics.
Dr. Evelina Van Mensel
Lecturer at the School of Business Competencies with over 20 years of experience in managing international projects and teams in customer satisfaction measurement. Works in marketing, entrepreneurship, customer experience, and responsible business. PhD in Business Economics from the University of National and World Economy and Vrije Universiteit Brussel.
